Process Analysis

1. We create an extremely detailed Value Stream Map

Our first order of business is getting to know your process. This map details which part of your company is responsible for each part of the customer experience. When it comes to how the value of your product or services comes together this document defines who, what, when, where, and how. We will reference back to this Value Stream Map as it constantly evolves with improvements, but the next step is to use this map to determine which Key Performance Indicators are most important to your business.

2. Tracking of Key Performance Indicators

The data never lies. After Master's Autoamtion automates KPI tracking and dashboarding you'll have your hand on the pulse of your business at all times. Real time data monitoring and forecasting can be like giving your business a CAT scan every minute, allowing you to repond to problems before they snowball.

3. Team Study

Your team probably already has some great ideas to improve the workflow they're in, we like to hear from them first especially because team morale can have a butterfly effect on every square inch of the business.

It's also important, however, to sensibly analyze your team's performance. By analyzing historical data you can scientifically determine things like which employees perform the best together or when employees hit a slump.

4. Time Study

Specifically we want to analyze your Value Added Time, and maximize it. Once a time study is conducted and some quality data can describe how time spent in different areas of the process will affect the user experience, improvements can be made to optimize the most expensive part of a process: it's timeline.

5. Material Study (If Applicable)

While some of our white collar clientelle don't really have material to track in the traditional sense, a material study looks at all of the consumable expenses your business incurs to produce your product. Tracking the affect of process changes is easiest to track on the material of your end product and often reveal the secrets to efficiency.

6. Apply a Six-Sigma Mindset

Six-Sigma experts claim that reducing variability in a process is the key to producing a better quality product or service, more often, reduce maintenance and repair expenditure, maximize time efficiency... AND THEY'RE RIGHT. Even if your business isn't the typical factory line that Six-Sigma was designed for, the principles of efficient work remain the same. After an in depth analysis of your team, value added time, and material, we'll likely have a few small changes that could yield huge returns.

7. Apply a Lean Mindset

Lean is the study of doing more with less and is the last step because only once we fully understand your process can we determine what might not be necessary, how time or material could be conserved, and ultimately how we can stretch our limits without affecting the end quality.